Bahaar FAQ


Ordered


I am not sure which size to order?


Each product sheet on our site details the measurements of the reference to help you make your choice.


Delivery : 


What are the delivery methods?


Bahaar ships with Fedex all over the world.


What are the delivery times ? 


Bahaar delivers to you in Europe within 48 to 72 hours. Please contact us to know the deadlines for World Outside Europe deliveries.


How much are the shipping costs?


The delivery costs are:


For France: FREE delivery costs


Outside France: FREE delivery costs for all orders over 150 Euros and 15 Euros for other orders. 



Do you make deliveries abroad?


Of course ! Bahaar delivers to France, Europe and around the world with Fedex. For delivery costs, please refer to the question "How much are the delivery costs? ” 


How to track my order ?


Bahaar offers you the Arrive system which allows you to track your order in real time. 


Are the amount of taxes and customs duties included in the sale price? 


Yes, you don't have to worry about it.


Payment : 


What means of payment can I pay for my purchases? 


You can pay for your purchases by credit card or Paypal.


How do I get my invoice?


To get your invoice, go to your customer account.


Is the online payment method secure? 


Bahaar is committed to using the most efficient encrypted transmission and payment methods on the market. 


Return / Exchange:


Is there a way to return or exchange my order? 


Of course ! You can request a return or exchange on items purchased within 15 days.

For France, returns are free! For other countries, the return costs are your responsibility.

Bahaar will reimburse you upon receipt of the item. The repayment period will depend on the delays of your bank. 


I returned my package, how do I know if it has reached you? 


Please contact us at contactbahaar@gmail.com, via Instagram or Facebook 


Shop on Bahaar


How can I create an account?


  1. Click on account at the top right of the home page

  1. Click on "Don't have an account? Create one now ”
  2. Enter your information (First name, Last name, Email address and password) 
  3. Confirm your email address via the email received in your mailbox. Be careful, check your spam! 
  4. Your account is created!

Is it essential to create an account to order?


No, you can place an order without creating a customer account on BAHAAR.



Contact us 


I am a customer and I would like to ask a question or report a problem


Please contact us via the email address contactbahaar@gmail.com, on Instagram or Facebook or on the contact section of the site